Returns Policy

Faults with your Portfolio or Box

Whilst we always do our best to ensure that your portfolio reaches you in perfect condition, things do sometimes go wrong. If you have any damage caused by the delivery company, please contact us on 01884 798422 and we will sort out the problem as quickly as possible.

We are very aware that buying items from the internet can cause problems with regard to colour and tone due to the settings of different screens. It is because of this we take great care in photographing our product but we cannot guarantee that the colour on your screen is exactly the same as the actual item. If colour is a concern for you, please contact us and we will be able to send you a sample of the fabric or leather. Please note though, leather is a natural material and every hide can vary in grain and colour so it is always best to view the overall hue of the piece rather than a specific area.

Cancellation of Order

All of our portfolios are made to order to your specific requirements and there is therefore no right to cancel the order once the order acknowledgement had been confirmed by you.

This cancellation policy does not affect your statutory rights.

For further information on your rights under the Consumer Rights Act 2015 you may want to look at I want to return my goods, what are my rights? - Which?